2nd September 2024: Please note that our offer to unpaid carers has now changed. We are currently creating a new website and shaping our new "rights-based" approach. For more information on our changes, please read our news article on the matter.

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Contents

• Our focus
• When you first contact us
• Why carers come to us
• What we offer to carers

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Our focus is on empowering people with an unpaid caring role to be stronger and more confident, especially in controlling their life, claiming their rights, realising their potential, achieving their goals, staying healthy mentally, physically and financially. We focus on your strengths and talents, how these can help you achieve your goals and the life you want.

When you first contact us, one of our Carer Wellbeing Facilitators will have a conversation with you to find out about your caring role and what matters to you. That conversation can cover any aspect of your life that you wish to talk about. Having supported thousands of people with a caring role in Gateshead, we know about the joy and challenges of a caring role.

Our services will always be free to carers.

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Carers come to us because they are;

• Feeling stressed and anxious
• Losing contact with their friends and family
• Tired, overwhelmed, or burned-out
• In financial difficulty
• Wanting to return or stay in employment, education, or training
• Wanting to know their rights and entitlements or for the person they care for

Whatever you want to discuss with us we will listen. After telling us about what matters to you we will talk to you about the range of services we offer and work with you to produce your Wellbeing Plan. If we are not the best organisation to help you achieve any of the things you want we will connect you with an organisation that is.

When it comes to you and your caring role, you are the expert! 

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What we offer to carers

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