We are looking for a Carer Wellbeing Facilitator to join our team!

Hours: 35 per week
Salary: £23,581 per annum
Location: Hybrid (Office and Home) - We currently use a hybrid working pattern, with Tuesdays, Wednesdays and Thursdays office-based and Mondays and Fridays home-based.
Reporting to: Team Leader: Carer Wellbeing
Probation Period: 3 months
Leave Entitlement: 28 days plus statutory bank holidays.

This vacancy is "open until filled", and we will assess applications as soon as we receive them. If an application meets our criteria (see Job Description and Person Specification), we will arrange an interview as soon as possible.

We welcome all applications including those from people who may have experienced barriers to accessing employment because of their disability, ethnicity, religion, sexual orientation, gender identity or age. All applications from people who have experienced such barriers will, if the minimum expectations of the role are met, be offered an interview.

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Job Description

Download Job Description

Specific Objectives of the post

  • Empower carers to be stronger and more confident, especially in controlling their life, claiming their rights, realising their potential, achieving their goals, staying healthy mentally, physically, and financially.
  • Work with carers on a one-to-one basis, using an asset / strength-based approach, to ensure carers are best placed to understand the options available to them to make good decisions on presenting challenges and to be better placed to meet those challenges themselves in the future.
  • To contribute to the development and delivery of our group-based wellbeing such as Carer Cafés projects both at GCA, virtually, and at community venues.
  • To contribute with colleagues to the development of our wellbeing offer through producing and sharing resources and through group reflective practice / learning sessions.
  • To complete all Carers Assessment training and deliver Carers Assessments.
  • To work with colleagues to develop and review the carer pathway through the organisation.
  • To work with and support colleagues across the organisation.
  • To facilitate and attend community-based sessions for carers at businesses, statutory organisations, health services, and other locations.
  • To signpost carers into other appropriate services, including those offered by GCA.
  • To develop and maintain links with key stakeholders including voluntary organisations, general practitioners and statutory bodies.
  • To represent GCA at appropriate meetings, forums and partnerships.
  • To contribute to the work of GCA by assisting in the development and running of events, conferences and carer awareness-raising activities.
  • To produce all necessary reports as required and on time.
  • Any other duties which the Chief Executive Officer requires which are commensurate with the post.

The behaviours which we value and expect from all staff are;

  • Enthusiasm / Positive attitude
  • Communication that is open, fair and considered
  • Self-motivation - wants to do well
  • Related well with others, is respectful and fair to all
  • Persistent - completes tasks
  • Teamwork - contributes to the team and organisation
  • Willingness to learn
  • Dependability
  • Demonstrates commitment to equality and diversity principles and inclusion for all

Person Specification

Download Person Specification



Training, Experience and Qualifications

  • Good general level of education (NVQ 3 and above) or equivalent work / volunteer experience
  • Experience of carrying out one-to-one case work
  • Experience of group facilitation
  • At least 12 months experience (paid or voluntary) of providing information, advice, and guidance ideally, within health or social care.
  • Qualification in health and social care / IAG or related discipline
  • Experience of Assets / Strength-based approaches to working with individuals and groups
  • Previous experience of working in a partnership with other agencies
  • An understanding of the Care Act 2015
  • Experience of working with unpaid carers
  • Experience of working across BME communities
  • A safe, private and comfortable home working space with good internet connection

Knowledge and Skills

  • Knowledge of wellbeing principles - in areas such as emotional resilience, personal development, ways to wellness, connectivity
  • Knowledge of Assets / Strength-based approaches to working with individuals and groups
  • Understanding of safeguarding issues and processes
  • Ability to build positive relationships
  • Experience of working with clients who may be experiencing high levels of stress
  • Positive attitude to change
  • Excellent interpersonal skills, including communicating clearly and concisely at all levels
  • Good IT skills i.e. able to use Microsoft Office packages including Word and Outlook
  • Experience of working with a client record system e.g. Charity Log
  • Experience of writing reports
  • Lived experience of being a carer
  • Understanding of the role and impact of caring on individuals
  • Experience / knowledge of outcomes record
  • Knowledge of the health and social care system
  • Experience of developing person-centred support plans
  • Experience of delivering statutory Carers Assessments
  • Experience with Google Workspace including Google Drive and Sheets

Personal Qualities

  • Positive, empathetic and solution focused
  • Non-judgemental
  • Client focused
  • Resilient
  • Committed to working in ways which challenge discrimination
  • Motivated and enthusiastic
  • Able to work according to organisational policies and procedures
  • All of the behaviours we value (see Job Description)

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