Contents

• Our focus
• When you first contact us
• Why carers come to us
• What we offer to carers

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Our focus is on empower people with an unpaid caring role to be stronger and more confident, especially in controlling their life, claiming their rights, realising their potential, achieving their goals, staying healthy mentally, physically and financially. We focus on your strengths and talents, how these can help you achieve your goals and the life you want.

When you first contact us, one of our Carer Wellbeing Facilitators will have a conversation with you to find out about your caring role and what matters to you. That conversation can cover any aspect of your life that you wish to talk about. Having supported thousands of people with a caring role in Gateshead, we know about the joy and challenges of a caring role.

Our services will always be free to carers.

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Carers come to us because they are;

• Feeling stressed and anxious
• Losing contact with their friends and family
• Tired, overwhelmed, or burned-out
• In financial difficulty
• Wanting to return or stay in employment, education, or training
• Wanting to know their rights and entitlements or for the person they care for

Whatever you want to discuss with us we will listen. After telling us about what matters to you we will talk to you about the range of services we offer and work with you to produce your Wellbeing Plan. If we are not the best organisation to help you achieve any of the things you want we will connect you with an organisation that is.

When it comes to you and your caring role, you are the expert! 

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What we offer to carers

1-2-1 Confidential Carer Wellbeing Speak with one of our team about you, your caring role, and what you want to achieve. Find out more >>

The Carer Wellbeing Fund Carers can apply for a grant of up to £200 to help maintain and improve their health and wellbeing. Find out more >>

Young Adult Carers If you're aged 18-25 and provide care, we can offer you tailored support and guidance to help you do what you want. Find out more >>

Carer Groups and Activities It's important to take short breaks from a caring role and not isolate yourself. Grab a brew and enjoy good company in our wide range of groups and activities for carers. Find out more >>

Telephone Befriending Service Carers or the person they care for can access our telephone befriending service and have a break from the usual weekly routine. Enjoy a chat and some company. Find out more >>

Supporting Local Communities We are here for everyone providing unpaid care to someone in Gateshead. Check out our dedicated pages for some of the community groups we support. Find out more >>

Caldew House Holiday Home Our tranquil Cumbrian holiday home gives unpaid carers the chance to look after their wellbeing and to feel refreshed. Find out more >>

Plot 42 Community Allotment Based in Bensham, our community allotment is a great place to get some fresh air and relax with friends and family. Find out more >>

Leaflets We have a wide range of materials for you to help spread the word about who we are and what we do! Find out more >>

Partnership Working By working with partner organisations, we can offer unpaid carers lots of opportunities to get involved with their local communities and access the services they want to. Find out more >>