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  • Who does Gateshead Carers support?

    Who does Gateshead Carers support?

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  1. What we offer
  2. FAQs

FAQs

Who does Gateshead Carers support?

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What is a carer

We support any unpaid carer who is aged 18 and over and cares for someone who lives in Gateshead. We also support those who work with carers, and those who employ carers.

If you are a carer and would like to receive some support, please feel free to contact us!

If you are a working carer or an employer of someone who is a working carer, you may want to take a look at our dedicated website, Working Carers and Employers.

Published: 1st January, 2020

Updated: 6th March, 2020

Author: Nikki McCann

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Do I have to live in Gateshead to access your services?

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The person you care for MUST live in Gateshead for you to receive support from us. As a carer you do not have to live in Gateshead yourself. 

Published: 1st January, 2020

Updated: 21st February, 2020

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Can I still access your services if the person I care for has not had a diagnosis or an assessment by social services - for a patient's health care condition or social care needs?

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Yes, we can help you with ongoing assessments as well as to better understand a health care condition or social care needs. We can also put you in touch with specialist organisations for a particular condition.

Published: 2nd January, 2020

Updated: 25th March, 2020

Author: Nikki McCann

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Is this a free and confidential service?

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Our services are free to use and confidential. We are a registered charity and provide a free service thanks to the kindness of our donors. If you would like to help keep our services free, please consider donating if you can.

Published: 20th January, 2020

Updated: 20th February, 2020

Author: Nikki McCann

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How do I know if I am a Carer?

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If you look after a friend, relative, family member or neighbour who has a disability, illness, frailty or addiction and you do not get paid to do this, then you are a carer.  If you're still unsure if you identify as a carer, take a look at our What is a Carer page.

Published: 20th January, 2020

Updated: 21st February, 2020

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I am a deaf carer, can you offer me support?

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Yes, we use a BSL interpreter service.

Published: 19th February, 2020

Updated: 21st February, 2020

Author: Nikki McCann

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I am an employer and need help and advice on supporting working carers in my organisation. Can you help?

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Yes, we can offer Carer Awareness sessions for relevant staff and guidance on becoming a Carer Friendly Employer. Please visit our dedicated website for Employers and Working Carers http://www.workingcarersandemployers.co.uk/

Published: 20th February, 2020

Author: Nikki McCann

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I care for a relative who has a mental health / substance misuse issue but I also care for their children, can you still offer support?

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Yes, if you care for the children of a relative (kinship carer) you can access all of our wellbeing services.

Published: 20th February, 2020

Author: Nikki McCann

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I am a wheelchair user, do you have disabled access to your offices?

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Yes, we have 2 disabled parking bays at the front of our building at John Haswell House as well as a ramped entrance and ground floor 1-2-1 carer rooms.

Published: 20th February, 2020

Author: Nikki McCann

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Can I access counselling through your service?

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Yes, we have an internal referral system with North East Counselling Service (NECS). We can also refer you externally to other agencies depending upon your needs.

Published: 20th February, 2020

Author: Nikki McCann

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My caring role has ended due to bereavement, can I still access your services?

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Yes, but please ask your Carer Wellbeing Facilitator.

Published: 20th February, 2020

Updated: 24th March, 2020

Author: Nikki McCann

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The person I care for is now in a care home. Can I still access your services?

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Yes, you are still a carer and are welcome to access our wellbeing services, including putting you in touch with any specialist organisations that may be appropriate around care home arrangements.

Published: 20th February, 2020

Author: Nikki McCann

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Do you offer respite services and short breaks?

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We do not provide a respite service but we can refer you to a respite service. You may also be interested in our Carer Wellbeing Fund and Befriending services for carers and the cared for person.

Published: 20th February, 2020

Updated: 14th October, 2020

Author: Nikki McCann

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Do you offer any specific training for my role as a carer?

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If you feel that you require training for your caring role e.g. moving and handling, please talk to your Carer Wellbeing Facilitator.

Published: 20th February, 2020

Updated: 24th March, 2020

Author: Nikki McCann

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Do you help carers to access financial support and benefits?

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We can support carers to access specific carer funding that is available. Where possible we will assist you to complete benefits forms but we may refer you onto an agency if we do not have the capacity to help.

Published: 20th February, 2020

Author: Nikki McCann

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Do I need to register as a carer with my GP?

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We encourage you to do this so that they are aware of your caring role and can give you the support you need or direct you to relevant services. 

Published: 20th February, 2020

Updated: 21st February, 2020

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Showing 10 of 16

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Donate Now

Donate Now

We’re reaching out to more and more 'hidden' carers before they reach crisis point, but need your help to do so. Whatever you can give, know that it will be used directly to support carers. Read more

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Published: 9th April, 2018

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Tyne & Wear
NE8 4DY

Tel: 0191 4900121
Fax: 0191 4900128
E-Mail: [email protected]

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