Leaflet 13 - Caring Contacts

A
ADHD Support Group
3 Tennyson Crescent, Swalwell. Tyne and Wear. NE16 3GG
Tel 0191 496 0361

Age Concern
341-343 High Street, Gateshead. NE8 1EQ
Tel 0191 477 3559 Fax 0191 478 5307
www.ageconcerngateshead.org.uk

Alcoholics Anonymous
Tel 0845 769 7555
www.alcoholics-anonymous.org.uk

Alzheimer's Society - Gateshead
2nd Floor, Computer House, High Street, Gateshead. NE8 1ET
Tel 0191 477 7490 Fax 0191 478 3131
www.alzheimers.org.uk

Anchor - Staying Put Project
Unit 10, Kingsway House, Kingsway, Team Valley Trading Estate, Gateshead. NE11 0HW
Tel 0191 482 4977 Fax 0191 482 4981

Arthritis Care
Tel 0808 800 4050
www.arthritiscare.org.uk

B
Bangladeshi Association
53 Coatsworth Road, Gateshead. NE8 1QL
Tel 0191 477 2644

Barnardo's Family Resource Centre
20 Bewick Road, Gateshead. NE8 4DP
Tel 0191 478 4667 Fax 0191 477 9791
www.barnardos.org.uk

Benefit Enquiry Line - Completing forms
Tel 0800 44 11 44

Benefit Enquiry Line - General
Tel 0800 88 22 00

Benefit Enquiry Line - Textphone users
Tel 0800 24 33 55

Bensham Hospital
Saltwell Road, Gateshead. NE8 4YL
Tel 0191 482 0000
Minicom 0191 491 1985
Fax 0191 478 3357

Body Positive North East
SIDA Centre, 12 Upper Princess Square, Newcastle upon Tyne. NE1 8ER
Tel 0191 232 2855 Fax 0191 232 6222
www.hivcarenewcastle.co.uk

British Deaf Association
1-3 Worship Street, London. EC2A 2AB
Tel 020 7588 3520
Textphone 020 7588 3529
Fax 020 7588 3527
www.britishdeafassociation.org.uk

British Red Cross (Northumbria)
Croft House, Western Avenue, Newcastle upon Tyne. NE4 8SR
Tel 0191 273 7961 Fax 0191 226 1611

C
Carers UK
20/25 Glasshouse Yard, London. EC1A 4JT
Carersline 0808 808 7777
Fax 020 7490 8824 Minicom 020 7251 8969
www.carersonline.org.uk

Citizens Advice Bureau
5 Regent Terrace, Gateshead. NE8 1LU
Tel 0191 477 1392 Fax 0191 477 4922
www.nacab.org.uk

Chopwell and Blackhall Mill Live at Home Scheme
Community Centre, Derwent St, Chopwell, Newcastle. NE17 7HS
Tel 01207 563 825
www.mha.org.uk

Commission for Social Care Inspection (CSCI)
Commission, Baltic House, Tynedock, South Shields. NE34 9PT
Tel 0191 497 4220 Fax 0191 497 4256
www.csci.org.uk

Community Health Team for Learning Disabilities
Gateshead Health NHS Trust, Kingfisher House, Kingsway, Team Valley Trading Estate, Gateshead. NE11 0JQ
Tel 0191 445 6720 Fax 0191 445 6701

Community Based Services - Headquarters
Civic Centre, Regent Street, Gateshead. NE8 1HH
Tel 0191 433 3000 Fax 0191 477 6092

Community Based Services - Out of Hours
Tel 0191 477 0844 Minicom 0191 478 2009
Fax 0191 477 9438

Community Based Services - Adult Care Division
Prince Consort Road, Gateshead. NE8 4HJ
Tel 0191 433 3000

Community Based Services - Birtley
16 Durham Road, Birtley, County Durham. DH3 1LT
Tel 0191 433 6102 Fax 0191 433 6127

Community Based Services - Blaydon
Council Offices, Shibdon Road, Blaydon. NE21 5LS
Tel 0191 433 6262 Fax 0191 433 6263
Minicom 0191 414 2711

Community Based Services - Children and Families
High Street, Wrekenton, Gateshead. NE9 7JR
Tel 0191 433 8100 Minicom 0191 482 0181
Fax 0191 491 4360

Community Based Services - Felling
Booth Street, Felling. NE10 9EW
Tel 0191 433 8098 Minicom 0191 469 8744
Fax 0191 495 2110

Community Based Services - Whickham
Council Offices, Front Street, Whickham. NE16 4EG
Tel 0191 433 8833 Fax 0191 488 3428

Community Mental Health Team - South and East Gateshead
3 Walker Terrace, Gateshead.
Tel 0191 478 8700

Community Mental Health Team - Central Gateshead
134 Dryden Road, Gateshead.
Tel 0191 445 6611

Community Mental Health Team - West Gateshead
Shibdon House, Shibdon Road, Blaydon, Gateshead.
Tel 0191 443 8100

Community Resources Team for Older People - CROP
Bensham Hospital, Saltwell Road, Gateshead. NE8 4YL
Tel 0191 403 5220

Contact a Family
The Dene Centre, Castle Farm Road, Gosforth, Newcastle. NE3 1PH
Tel/Fax 0191 213 6300
www.cafamily.org.uk

Crossroads - Gateshead
97 Bewick Road, Gateshead. NE8 1RR
Tel 0191 478 2423 Fax 0191 478 5476
www.gatesheadcrossroads.org.uk

D
DeafPLUS North
John Haswell House, 8/9 Gladstone Terrace, Gateshead. NE8 4DY
Tel/Fax 0191 478 7920 Text 0191 478 6963
www.deafPLUS.org

Department for Work and Pensions (social security benefits and National Insurance applications)
Bede House, Tynegate Precinct, Sunderland Road, Gateshead. NE8 1JB
Tel 0191 220 4000
Minicom 0191 451 8047
Fax 0191 220 4001
www.dwp.gov.uk

Depression Alliance
35 Westminster Bridge Rd, London. SE1 7JB
Tel 020 7633 0557
www.depressionalliance.org

Disability Gateshead
DAIS Centre, Baltic Business Centre, Saltmeadows Road, Gateshead.
Tel/Fax 0191 478 6630
Textphone 0191 478 4082
www.disabilitygateshead.org.uk

Disabled Living Foundation (equipment)
380/384 Harrow Road, London. W9 2HU
Helpline 0845 130 9177
www.dlf.org.uk

Disability North
Castle Farm Road, Newcastle. NE3 1PH
Tel 0191 284 0480 Fax 0191 213 0910
www.disabilitynorth.org.uk

Disability Rights Commission
Tel 08457 622 633
www.drc-gb.org

Drugs Helpline
Tel 0800 77 66 00
www.talktofrank.com

Dunston Hill Hospital
Whickham Highway, Gateshead. NE11 9QT
Tel 0191 482 0000 Fax 0191 445 6408

E
Epilepsy Action
Helpline 0808 800 5050
www.epilepsy.org.uk

Equipment Services
Dunston Hill Hospital, Whickham Highway, Gateshead. NE11 9QT
Tel 0191 445 6477

F
Family Fund Trust
PO Box 50, York, YO1 9ZX
Tel 0845 130 4542
www.familyfundtrust.org.uk

Forum for Older People
Cleveland Hall Association, Lyndhurst Centre, Beacon Lough Road, Gateshead, NE9 6TA
Tel 0191 487 8000

G
Gateshead Access Panel (GAP)
K38, 11th Avenue North, Team Valley, Gateshead. NE11 0NJ
Tel 0191 443 0058 Fax 0191 487 7298
www.access.gateshead.dsl.pipex.com

Gateshead Advocacy and Information Network
John Haswell House, 8/9 Gladstone Terrace, Gateshead. NE8 4DY
Tel 0191 478 3130 Fax 0191 477 1260

Gateshead Carers Association
11 Regent Terrace, Gateshead. NE8 1LU
Carers Information Service 0800 328 9241
Tel 0191 490 0121 Fax 0191 490 0128
www.gatesheadcarers.com

Gateshead Health NHS Trust
Queen Elizabeth Hospital, Queen Elizabeth Avenue, Sheriff Hill, Gateshead. NE9 6SX
Tel 0191 482 0000 Fax 0191 482 6001
www.gatesheadhealth.nhs.uk

Gateshead Council
Civic Centre, Regent Street, Gateshead. NE8 1HH
Tel 0191 433 3000 Fax 0191 478 6719
www.gateshead.gov.uk

Gateshead Mental Health User Forum
c/o The Bureau, 46 Trinity Square, Gateshead. NE8 1AL
Tel/Fax 0191 490 0568
www.gmhuf.freeserve.co.uk

Gateshead Primary Care Trust
5th Avenue Business Park, Team Valley Trading Estate, Gateshead. NE11 0NB
Tel 0191 491 5713 Fax 0191 491 5727
www.gatesheadpct.nhs.uk

Gateshead Shopmobility
Units 1-2 Gateshead Shopping Centre, Trinity Square, Gateshead. NE8 1AG
Tel 0191 77 9888 Fax 0191 487 7298

Gateshead Voluntary Organisations' Council - GVOC
John Haswell House, 8/9 Gladstone Terrace, Gateshead. NE8 4DY
Tel & Minicom 0191 478 4103 Fax 0191 477 1260
www.gvoc.org.uk

H
Help the Aged
207/221 Pentonville Road, London. N1 9UZ
Seniorline 0808 800 6565
www.helptheaged.org.uk

Holiday Care
7th Floor, Sunley House, 4 Bedford Park, Croydon, Surrey. CR0 2AP
Tel 0845 124 9971 Minicom 0845 124 9976
Fax 0845 124 9972
www.holidaycare.org.uk

Housing Management - Headquarters
Civic Centre, Regent Street, Gateshead. NE8 1HH
Tel 0191 433 3000 Fax 0191 477 6544

Huntington's Disease Association
108 Battersea High St, London. SW11 3HP
Tel 020 7223 7000 Fax 020 7223 9489
www.hda.org.uk

I
Independent Complaints Advocacy Service - ICAS
Tel 0845 120 3732

J
Jewish Family Service
7 Oxford Terrace, Gateshead NE8 1RQ
Tel 0191 477 5677 Fax 0191 477 2241

Jobcentre plus
Bede House, Tynegate Precinct, Sunderland Road, Gateshead. NE8 1JB
Tel 0191 220 4000 Minicom 0191 451 8047
Fax 0191 220 4001
www.dwp.gov.uk

L
Law Centre
1 Walker Terrace, Gateshead. NE8 1HH
Tel 0191 477 1109 Fax 0191 477 7667

Leonard Cheshire Services in Northumbria
The Minories, Rosebery Crescent, Jesmond, Newcastle upon Tyne. NE2 1EU
Tel 0191 281 7996 Fax 0191 281 7102
www.leonard-cheshire.org

M
Mencap
20-21 Marquis Court, 10th Avenue, Team Valley Trading Estate, Gateshead. NE11 0RU
Tel 0191 487 0444 Fax 0191 497 7000
www.mencap.org.uk

Mental Health Matters - Helpline
Tel 0800 085 1718 (6am - 6pm)

Mental Health Matters - Newcastle STEP
c/o Oasis Café, Cruddas Park Shopping Centre, Westmoland Road, Newcastle. NE4 7RW
Tel 0191 226 6803

Mind in Gateshead
Bute House, Lucy Street, Blaydon, Gateshead.
NE21 5PU
Tel 0191 414 0325 Fax 0191 414 5849
www.mindingateshead.org.uk

Motor Neurone Disease Association
PO Box 246, Northampton. NN1 2PR
Tel 08457 626262
www.mnda.org.uk

MS MASTER Centre - Durham (Multiple Sclerosis)
The Crossgate Centre, Alexandra Crescent, Durham. DH1 4HF
Tel 0191 384 6111 Fax 0191 384 6222

MS MASTER Centre - Morpeth
NOOSI House, Stobhill Lodge, Collingwood Road, Morpeth. NE61 2HA
Tel 01670 518 600
www.mssociety.org.uk

N
Narcotics Anonymous
Tel 020 7730 0009
www.ukna.org

NHS Direct
Tel 0845 46 47
www.nhsdirect.nhs.uk

NIWE - Eating Distress Service
Unit 5-6, 1 Pink Lane, Newcastle. NE1 5DW
Tel 0191 221 0233
www.newnet.org.uk/niwe

North East Chinese Association
25-27 Stowell St, Newcastle. NE1 4YB
Tel 0191 261 8583

North East Council on Addictions (NECA) Gateshead
203 High Street, Gateshead. NE8 1AS
Tel 0191 490 1045
www.neca.co.uk

North of England Refugee Service
2 Jesmond Road West, Newcastle. NE2 4PQ
Tel 0191 245 7311
www.refugee.org.uk

Northumberland and Tyne and Wear Strategic Health Authority
Riverside House, The Waterfront, Goldcrest Way, Newburn Riverside, Newcastle. NE15 8NY
Tel 0191 210 6400 Fax 0191 210 6401
www.ntwha.nhs.uk

Nursing Homes Fees Agency (care fees specialists)
St Leonard's House, Mill Street, Eynsham, Oxford. OX29 4JX
Tel 0800 99 88 33
www.nhfa.co.uk

P
PALS - Patient Advice and Liaison Service
Tel 0800 953 0667

Parkinson's Disease Society
215 Vauxhall Bridge Road, London
Tel 0191 273 0109
National helpline 0808 800 0303
www.parkinsons.org.uk

Pakistani Community Centre
2 Westbourne Avenue, Bensham, Gateshead. NE8 4NP
Tel 0191 499 8209

Pathways - Information and Advice Service
The Bureau, 46 Trinity Square, Gateshead. NE8 1AL
Tel 0191 490 0579 Fax 0191 490 0568

Pensions service
PO Box 40, Seaham. SR7 7AQ
Tel 0845 60 60 265 Fax 0845 60 60 285
www.thepensionservice.gov.uk

Princess Royal Trust for Carers
142 Minories, London. EC3N 1LB
Tel 020 7480 7788 Fax 020 7481 4729
www.carers.org

Q
Queen Elizabeth Hospital
Queen Elizabeth Avenue, Sheriff Hill, Gateshead. NE9 6SX
Tel 0191 482 0000 Fax 0191 487 0698

R
RADAR
12 City Forum, 250 City Road, London. EC1Y 8AF
Tel 020 7250 3222 Minicom 020 7250 4119
Fax 020 7250 0212
www.radar.org.uk

Rathbone - Special Education Advice
Tel 0800 917 6790

Rethink (Severe mental illness)
Suite 24, Hubbway House, Bassington Lane, Cramlington, Northumberland. NE23 8AD
Tel 01670 700 930
www.rethink.org

Rowlands Gill Live at Home Scheme
Community Centre, Strathmore Road, Rowlands Gill. NE39 1JB
Tel 01207 549 200 Fax 01207 549 230

Royal National Institute for the Blind (RNIB) - Head Office
105 Judd St, London. WC1H 9NE
Tel 0845 766 9999
Fax 020 7388 2034
www.rnib.org.uk

Royal National Institute for the Deaf (RNID) - Head Office
19-23 Featherstone St, London. EC1Y 8SL
Tel 0808 808 0123 Fax 020 7296 8199 Textphone 0808 808 9000
www.rnid.org.uk

Royal Victoria Infirmary - RVI
Queen Victoria Road, Newcastle upon Tyne.
NE1 4LP
Tel 0191 232 5131 Fax 0191 201 0155

S
Samaritans
Tel 08457 90 90 90 Minicom 08457 90 91 92
www.samaritans.org.uk

SCOPE (Cerebral palsy)
Library and Information Unit, 6 Market Road, London. N7 9PW
Tel 0808 800 3333
www.scope.org.uk

Sense (Deafblind)
The Rodney Clark Resource Centre, Leeds Road, Robin Hood, Wakefield. WF3 3BG
Tel 0113 205 9500 Fax 0113 205 9501 Textphone 0113 205 9502
www.sense.org.uk

Shaw Project
Kielder Avenue, Beacon Lane, Cramlington, Northumberland. NE23 8JT
Tel 01670 733 966 Fax 01670 590 115

Sight Service in Gateshead
St Georges Club House, Durham Road, Gateshead. NE8 4AH
Tel 0191 478 5959
www.sightservice.org.uk

Stroke Family Support Service
Stroke Association Centre, 16 Marquis Court, Team Valley Trading Estate, Gateshead. NE11 0RU
Tel 0191 487 9988 Fax 0191 492 6161
www.stroke.org.uk

Supporting People
Community Based Services, Civic Centre, Regent Street, Gateshead. NE8 1HH
Tel 0191 433 2422 Fax 0191 433 2487
www.spkweb.org.uk

T
Tax Credit Helpline
Tel 0845 300 3900
www.inlandrevenue.gov.uk

Terrence Higgins Trust (AIDS and HIV)
52-54 Grays Inn Road, London. WC1 8JU
Tel 0845 12 21 200
www.tht.org.uk

TRIPSCOPE
The Vassall Centre, Gill Avenue, Fishponds, Bristol. BS16 2QQ
Helpline & Minicom 08457 585 641
Fax 0117 939 7736
www.tripscope.org.uk

Tyneside Women's Health
Swinburne House, Swinburne Street, Gateshead. NE8 1AX
Tel & Minicom 0191 477 7898 Fax 0191 478 2356

V
Valley Centre - Community Based Services
Princes Park, Team Valley, Gateshead. NE11 0NF
Tel 0191 433 5550 Fax 0191 433 5552
www.loanequipment.co.uk

Visible Ethnic Minority Support Group
89 Salcombe Gardens, Low Fell, Gateshead
NE9 6UD
Tel 0191 487 3059

W
Welfare Right Service - Felling
Tel 0191 433 8098

Welfare Rights Service - Whickham
Tel 0191 433 8833

Z
Zayis Rannon
11 Ravenscourt Place, Gateshead. NE8 1PP
Tel 0191 477 3870

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